Woodland Unified School District - Technology Services

Technology Services

Tech Issues, Request or Questions?

Option 1:
- Click here to Submit a Tech Work Order

Option 2:
- Click here to Email us
  - (This auto generates a tech work order)
    - Please include in subject: Site Location - Room # - Brief Description
    - And add description and contact information in the message body.
Option 3:
- Call (530) 406-3100
  - or dial extension 3100 if using school desk phone

Dear Students, Staff, Families, Community Members, and Alumni,

I feel incredibly honored and excited to have joined Woodland Joint Unified School District in January 2026. Together with our Technology Team, I look forward to continuing to provide a safe, reliable, and empowering technology environment that fosters curiosity, supports learning, and contributes to the success of every student.

A glimpse of a few things we help keep running:

Internet & Network -- Cybersecurity -- Educational Platforms -- Data Center Operations -- Applications & Integrations -- Computers -- Security Cameras -- Printers & Copiers --Telephones --Technology Procurement & Logistics -- Technology Requests & Support

Sincerely,

Andy Xiong

Director of Technology Services

(530) 406-3100

Email

Contacts

Graham Lower Systems Engineer (530) 406-3100 Email	Todd Freer Network Engineer (530) 406-3100 Email
Marcelo Yunque Estrada Systems Administrator (530) 406-3100 Email	Bee Thao Network Admnistrator (530) 406-3100 Email
Juan Arriaga Information Technology Specialist III (530) 406-3100 Email	Benito Rodriguez Information Technology Specialist II (530) 406-3100 Email
Enrique Sanchez Information Technology Specialist I (530) 406-3100 Email	Esteban Martinez-Hernandez Information Technology Specialist I (530) 406-3100 Email
Kevin Estrada Information Technology Specialist I (530) 406-3100 Email

Student device troubleshooting

If your Student is having issues with their Chromebook try these steps.

Shutdown the chromebook: Press and hold the power button until chromebook is off and then turn it back on.

Perform a Hard Reset: Hold down the Refresh key (circular arrow, usually above the 4 key) and tap the Power button.

Check for Updates: Go to Settings > About Chrome OS > Check for updates.
If you are still having Technical issues Please reach out to your Students School Librarian so the device may be swapped.

If your Student is having issues with their Hotspot try these steps.

Battery Charged: Make sure the hotspot has power, if not connect the USB-C charger to the hotspot and power outlet.
Correct Username/Password: Double check the Username/Password on the hotspot (can be found on a sticker on the back or by tapping the power button to cycle to the Wifi name and password.
Restart the Hotspot: Power it off, wait, and turn it back on.